Family Assistance
The AAIU will provide specific information to assist the victims of air accidents and their relatives, provided that information does not compromise the objectives of the safety investigation. In general terms, this information will relate to the investigation process, the timelines associated with the investigation and the issuance of Reports.
For fatal and/or serious injury general aviation and sport flying type occurrences, the AAIU will communicate directly with the relevant families.
For fatal and/or serious injury public transport type occurrences, the Department of Transport, Tourism and Sport will appoint a reference person as a point of contact who will communicate directly with the relevant families.